FAQ
Frequently asked questions
When will you ship my order?
In most cases, we ship within 3-7 days of purchase (this is the production time)
How do I contact you with questions?
email: colornumbersue@gmail.com
We try to respond to you within 24 hours on business days.
Do you deliver abroad?
We offer delivery in Europe.
What forms of payment are accepted?
We accept card payments: Visa and Mastercard. We also offer the option of paying in cash on delivery, with an additional fee of 5 RON.
How long does it take to paint a picture by numbers?
The time it takes to complete a paint by numbers painting varies depending on the size of the work and the hours or time spent working on it. It can be completed quickly, in a few days, or it can be enjoyed little by little, over the course of weeks/months.
What additional supplies are needed?
Our kits have everything included, the only additional supplies you will need are paper towels, a container and water to clean your brush.
Customer support is available Monday to Friday: 10:00-17:00.
